Toucan IT Systems designs, builds and supports websites and business software for UK councils and growing companies. The person you brief is the person who writes the code.
With Toucan, you can.
Business systems built around the way you work.
You can…
- Retire the old system without losing a single record
- See working software every week, not at the end
- Talk to the person who writes the code
- Keep your data hosted in the UK
- Own the software and the data outright
Toucan IT Systems
For organisations across the UK.
Services
What we do
Small enough to talk to the developer. Experienced enough to run the whole project, from specification to support.
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Bespoke business applications
Internal systems, customer and supplier portals, case and records management, built around how your team actually works.
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Web design and website development
Mobile-friendly websites designed around your brand and built to be found in search, from a single landing page to a full site with online forms, bookings or an online shop.
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Data migration and legacy replacement
Retiring an old system without losing its history. Data is audited, mapped with you, rehearsed at least twice and reconciled record by record before the switch.
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Integrations and APIs
Connecting ERP, finance and line-of-business systems so data is entered once and flows where it is needed.
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Reporting and automation
Dashboards, scheduled reports and workflows that replace spreadsheets and manual steps, with AI tools used where they save real time.
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Support and hosting
UK-hosted systems with backups, monitoring and agreed response times, and small improvements as your needs change.
Reconciliation
Every migration ends with a statement like this.
Counts from the old system and the new one, side by side, checked by you before anything is switched off. These figures are an example.
Migration reconciliation statement
| Record type | Legacy | New system | Variance | Result |
|---|---|---|---|---|
| Customer accounts | 48,210 | 48,210 | 0 | Matched |
| Open orders | 1,392 | 1,392 | 0 | Matched |
| Case notes | 212,604 | 212,604 | 0 | Matched |
| Scanned documents | 31,877 | 31,877 | 0 | Matched |
| All records | 294,083 | 294,083 | 0 | Matched |
Prepared by · Toucan IT Systems
Checked by · Client
Approach
How a project runs
Four stages, each ending with something you can check.
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Stage 1 · Discover
Understand the work and the data
Requirements from the people who do the job, and a full audit of the data you hold today.
You receive: specification and data audit -
Stage 2 · Build
Short cycles you can see
Working software early, a demo every week, and changes made while they are still cheap.
You receive: a working demo each week -
Stage 3 · Migrate
Rehearse before the real move
At least two trial migrations, each reconciled against the old system, before the final cut-over.
You receive: reconciliation statement -
Stage 4 · Support
Go live, then stay close
Training, a planned go-live and close support in the first weeks, then ongoing support on agreed terms.
You receive: support agreement
Your data
How your data is looked after
The same standard on every project, whatever its size.
- Hosted in UK data centres, with daily backups and tested restores
- Handled under UK GDPR, with a data processing agreement as standard
- You own your data and the software built for you, with documentation for handover
- No client data is sent to external AI services without your written agreement
Contact
A short email about the system, the process or the tender is enough to start.